Coronavirus: frequently asked questions

COVID-19: Frequently asked questions

COVID-19: Frequently asked questions

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Our info desk is closed. But our receptionists are working for you every day between 9am and 1pm to answer your questions over Facebook Messenger and e-mail!

You can file an application for reservation of our venues after August 17th, 2020. However, at the moment we can only confirm this application under reservation of further measures regarding the coronavirus.
In the event of a cancellation on our part as a result of the corona measures, we cannot be held responsible.

At GATE15, we are trying our best to find the best solution as possible for our projects in these times of Covid-19. We will keep you informed about all the new updates through this FAQ and our websites.

Kick-off 2020:

The Kick-off for Antwerp student presidiums and student delegates will continue another moment this study-year 20-21. Meanwhile, GATE15 is working on a possibility to digitally sign the required documents for student presidiums.


Due to the current circumstances, the next STUDY360 edition (May/June) is cancelled. This wasn’t an easy decision, because we know that for many students this isn’t only a pleasant, but sometimes necessary project. For students with an immediate need for a quiet place, we have set up the Silent Study Spaces. Note: you can only participate with a referral from the Stuvo of your college or university. Check out this page for all the information and conditions.

Please contact your school to book an appointment at the office in Deurne.

The Student Services and student counsellors from your educational institution are there for you. Contact your educational institution to make a (telephone or digital) appointment.

This depends on various factors. Contact your educational institution for more information.

The government has not taken specific measures for student accommodation in the context of the corona crisis, which means that you can not terminate your rental agreement early because of the corona crisis. The only legal ground for terminating your contract is stopping your studies at your university or college in Belgium.
You can find more information about your rental agreement on the website of Kotweb.

You can find all the information about living in a student dorm during these days on this Kotweb infopage.

First of all it is important to follow the generally known hygiene precautions:

  • Wash your hands regularly with soap and water (40 to 60 seconds).
  • Keep a distance of 1.5 metres from each other.
  • Try not to touch your face with your hands.
  • Cough or sneeze into your elbow. Or cover your nose and mouth with a disposable tissue when coughing or sneezing, and throw it in the bin immediately. Wash your hands with soap and water afterwards.
  • Isolate yourself if you’re feeling ill and consult a doctor.

In addition we ask you to respect the following specific ‘kot measures’:

  • When using the shared sanitary facilities: wash your hands thoroughly after using the toilet. You preferably do this in your own room where you can use your own soap and towel.
  • When using the shared kitchens: limit cooking and eating together to your own social bubble. Make clear agreements with each other about this. Always keep a safe distance. Wash up everything you use before and after using it with hot water and liquid soap. Limit your use of the kitchen: stay only as long as you need to and only use the kitchen to cook.
  • Do not receive external visitors. If your landlord is planning visits for potential tenants, you are preferably not in your room.
  • If you live in a big student house with separate living units, avoid physical contact with people from other units as much as possible. They live in another bubble.
  • Wear a facemask in the building if you are not sure that you can keep the necessary distance at any time and any place.