Coronavirus: frequently asked questions

Sarah

Dear student,

A new academic year, a fresh start. More freedom, fewer corona measures! That means more possibilities, but also new challenges. At STAN we are keeping our fingers crossed that your student year will once again be one of new and newfound encounters and inspiring connections.

The transition period from corona to the ‘new normal’ can of course feel a bit bumpy. Therefore:

How are you doing? Are you struggling sometimes? Do you ever feel lonely or fed up with the situation? We totally understand you and believe us, you’re not alone. There’s no easy answer to fix your issues, but STAN will try to help you to deal with it in a better way.

In this article, you will find referrals to websites/ apps or places you can go when you’re struggling with mental health. Or check out our student barometer to read stories from fellow students.

Questions about the do’s and don’ts during this pandemic? We will keep you up to date about all the general corona measures and the measures that affect your student life in the FAQ down below.

Any other questions? Please don’t doubt to contact us, by phone, e-mail or face to face.

Update | General measures (01/10):

From October 1st 2021, many restrictions have been removed. However, some measures are still in effect to limit transmission of the COVID-19 virus through social contact. For more detailed information and frequently asked questions please visit the government website.

Please follow our general guidance rules to keep safe.

Update | Specific rules that apply to students and STAN (01/10):

  • Incoming (international) students who come to Belgium, have to must comply with a couple of entry measures (f.e. vaccination certificate, negative covid testing result, …). Note: some countries have an entry ban.
  • Incoming (international) students who are not vaccinated yet can make an appointment at one of the vaccination sites in Antwerp by calling the local COVID-19 hotline number 0032 (0) 3/435 55. After making an appointment you can get your vaccine at one of the following adresses:
    • ZNA Sint-Erasmus (Luitenant Lippenslaan 55, 2140 Antwerpen)
      • Monday afternoon
      • Wednesday afternoon
    • ZNA Stuivenberg (Lange Beeldekensstraat 267, 2060 Antwerpen)
      • Thursday afternoon
    • Dienstencentrum De Boskes (Sint-Bernardsesteenweg 187, 2020 Antwerpen)
      • Tuesday October 12th 2021 (afternoon)
      • From October 13th 2021: every Wednesday afternoon
  • Students who were partially or fully vaccinated abroad can visit a (campus) doctor or general practicioner for advice or registration of their vaccination data in Vaccinnet.
  • STAN’s info desk will remain open for you. Check our opening hours here.
  • bar_TAKEOFF is open every weekday for take-away or sitting outside between 10 am and 4 pm.
  • Organizing small events or activities is possible if certain requirement and conditions are met. More info can be found on the website of the City of Antwerp.

Living together during Covid19 -

From September 1, there will no longer be any restrictions on the number of people present for meetings in the house or in the room.

  1. Meet with others outdoors or in a well-ventilated area as much as possible
  2. Open the windows of your room for 30 minutes a few times a day. Regularly ventilate the common areas (kitchen, living room, etc.)
  3. When using the communal sanitary facilities:
    • Wash your hands carefully after every toilet visit.
    • Put the lid of the toilet down before flushing.
    • Carefully wash your hands with soap after each use of the toilet and dry them with a paper towel. Did the landlord not provide paper towels? Ask if he can provide this or dry your hands with your own towel.

3. When using a shared kitchen:

    • Always maintain a proper distance.
    • Don’t share plates, cups, cutlery, (kitchen) towels, … with others.
    • Thoroughly wash everything you use before and after using it with water and liquid soap.

4.  Practice basic hygiene rules:

All information and questions regarding covid: www.info-coronavirus.be

Need help?

If you want us to contact your landlord for you or if you have any other specific question please send an email explaining your situation and including your rental agreement as a pdf to your contactperson in Antwerp.

Incoming (international) students who come to Belgium, have to must comply with a couple of entry measures (f.e. vaccination certificate, negative covid testing result, …). Note: some countries have an entry ban.

Fever, coughing and trouble breathing, fatigue, stuffy nose, throat ache, diarrhea, body aches, headache, altered taste or smell?

Immediately contact your doctor. If you don’t have a doctor, check where to find one here. The doctor will let you know on the phone which steps you need to take and whether you need to be tested. Don’t just go to the doctor or hospital, only contact them on the phone.

Strictly follow the guidelines on quarantine or isolation.

Read more on contact tracing here.

Check this flowchart about what to do when you are feeling sick.

Are you a student in Antwerp with a BIS-number or RR-number and do you need to get tested? Contact a studentdoctor-net doctor (check this page for all the info). The doctor will get you a code and you’ll be able to register for a test with that code at testcovid.be.

If you don’t have a BIS-number yet, please contact the central helpdesk of Stad Antwerpen by calling the following number: +32 3 376 95 95 (7/7 available, during weekdays from 8 am to 4 pm, in weekends from 9 am to 5 pm). It will take 1 day maximum to get you a BIS-number.

Are you contacted through contact tracing? Than you’ll get a code to register for a test immediately. You won’t have to go to a doctor first.

You’ll get the test result through the corona-alert app, text or e-mail.

Check Kotweb.be for the latest updates and news.

Quarantine in your student room

International students who arrive in Belgium and are required to isolate for a certain period, can do this in their student room. In these cases, we will all show solidarity to make sure the quarantine happens safely and successfully.

When there are several toilets available, the student in quarantine preferably always uses the same appointed toilet without other students making use of it. If this is not possible, the toilet always needs to be thoroughly sanitized and disinfected. We don’t recommend students in quarantine to use shared showers unless there isn’t a washstand available in the room.

Ask your landlord for plenty of disinfecting- and cleaning material.

Further:

  • Ventilate your room as often as possible
  • Always keep 1,5 meters distance from your dormmates
  • Wear a face mask as soon as you leave your room or studio
  • Wash your hands and/or use hand sanitizer before touching stuff when leaving our room or studio
  • Only use the common rooms when you really must, and make sure to open a window
  • Avoid shared cooking utensils as much as possible. If you really must use it, thoroughly wash it immediately.
  • Don’t share a meal with other students, eat alone in your room or studio
  • Visitors are not allowed

Isolation in your student room

Isolation is not the same as quarantine. A student in isolation is technically not allowed to leave their room or studio. Receiving visitors in the room or studio is also not allowed.

A student in isolation is not allowed to use the shared kitchen and must use their own or appointed utensils: separate cutlery, plates, cups, glasses, towels.

Be solidary and help the student in isolation. Take turns with your dormmates to do groceries and cook for the student in isolation.

A student in isolation technically needs to use a separate shower and toilet. If not available, the student needs to clean the space and ventilate these areas for at least 30 minutes after use. Of course, a face mask needs to be worn upon entering common rooms, you must maintain a safe distance, and you must ventilate the room as much as possible. Set some clear rules about this with your dormmates. Ask your landlord for plenty of sanitizing- and cleaning material.

Please contact your school to book an appointment at the office in Deurne.

Questions regarding STAN -

Our info desk is still open for you! If you cannot make it to our house GATE15, our receptionists are also working for you every day to answer your questions over Facebook Messenger and e-mail!

For everyone’s health, we ask you to strictly respect the safety measures: keep your distance, keep your mouth mask on, disinfect your hands when entering, do not form groups (not even outside our building). Stay at home if you feel sick!

The coworkingspace bar TAKEOFF is currently closed if you want to come here to work together, rent the space or want to drink / eat something (corona measure from 19 October). Take-away, on the other hand, is still possible.

Due to the measures regarding the coronavirus, you can only rent our space Studio Tarmac, keeping some conditions in mind (4 people allowed). Our other spaces cannot be rent at this moment.

You can come on in to pick up our little gem at the info desk of STAN at our house GATE15. You can also check the Yellow Pages of the guide online. Click here for all the info about the Student Guide.

Yes. STUDY360 will be organized coronaproof during resits again, from the 2nd of August up until the 3rd of September. Check out STUDY360.be for all the information.

Yes, it will. The 30th of September – it’s time for StuDay!

What it will look like? Well, that’s a bit of a secret… Last year, we were forced to find alternative ways to organize StuDay. StuDay became StuDays: 6 weeks free entries to all kinds of (cultural) activities throughout the city.

This year, we will not completely be back to normal, but let’s say we are focusing on the best of both worlds. One thing’s for sure: it’s going to be a day you will never forget, with music, food, culture, sports and so much more.

Keep an eye out on StuDay’s website, our Instagram– and Facebookpage to be the first one to know all recent updates about the festival.

Study related questions -

Are you an international student at the University of Antwerp and are you feeling lonely, sad or depressed? To start, this is not a strange feeling. An international experience abroad isn’t always fun and games, especially in these times of Covid19, things can get rough.

But don’t worry, there are people at the University of Antwerp to help you! Contact the STIP for any problem regarding your personal – or study life. Get yourself a (free) appointment by calling +32 3 265 48 72 or sending an e-mail to stip@uantwerpen.be.

If you have more study – or administration related problems, you can send in a ticket to the University concerning you questions. They will come back to you within a few days

Are you an international student at the Artesis Plantijn College Antwerp and are you feeling lonely, sad or depressed? To start, this is not a strange feeling. An international experience abroad isn’t always fun and games, especially in these times of Covid19, things can get rough.

But don’t worry, there are people at AP to help you. You can talk about your feelings with the people of ‘STUVO’. You can contact them for any problem regarding your personal – or study life at the number +32 (0)3 220 57 35. If you prefer sending an email, you can contact them at international@ap.be.

If you have any other questions regarding Covid19 and the impact on your mental, social, financial, … life during you stay abroad, you can maybe find the answers on some of you questions here or at the English version of this interesting article.

Are you an international student at the KU Leuven Antwerp and are you feeling lonely, sad or depressed? To start, this is not a strange feeling. An international experience abroad isn’t always fun and games, especially in these times of Covid19, things can get rough.

But don’t worry, there are people at KU Leuven Antwerp to help you. You can talk about your feelings with the people of ‘STUVO’. You can contact them for any problem regarding your personal – or study life at the number +32 32 01 18 19. If you prefer sending an email, you can contact them at studentenvoorzieningen.antwerpen@kuleuven.be.

If you have any other questions regarding Covid19 and the impact on your mental, social, financial, … life during you stay abroad, you can maybe find the answers at some of you questions here.

Are you an international student at the Thomas More Antwerp and are you feeling lonely, sad or depressed? To start, this is not a strange feeling. An international experience abroad isn’t always fun and games, especially in these times of Covid19, things can get rough.

But don’t worry, there are people at Thomas More Antwerp to help you. You can talk about your feelings with the people of ‘STUVO’. You can contact them for any problem regarding your personal – or study life at the number +32 (0)3 241 08 29. If you prefer sending an email, you can contact them international.support@thomasmore.be.

Are you an international student at the Antwerp Maritime Academy and are you feeling lonely, sad or depressed? To start, this is not a strange feeling. An international experience abroad isn’t always fun and games, especially in these times of Covid19, things can get rough.

But don’t worry, there are people at your academy to help you. You can talk about your feelings with the people of ‘STUVO’. You can contact them for any problem regarding your personal – or study life at the number +32 (0)3 205 64 45. If you prefer sending an email, you can contact them international@hzs.be.

Are you an international student at KDG University College and are you feeling lonely, sad or depressed? To start, this is not a strange feeling. An international experience abroad isn’t always fun and games, especially in these times of Covid19, things can get rough.

But don’t worry, there are people at your academy to help you. You can talk about your feelings with the people of ‘STUVO’. You can contact them for any problem regarding your personal – or study life at the number +32 (0)3 613 13 79. If you prefer sending an email, you can contact them international@kdg.be