Coronavirus: frequently asked questions

COVID-19: Frequently asked questions

COVID-19: Frequently asked questions

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From the 1st of September on, our info desk is open again. If you cannot make it to our house GATE15, our receptionists are also working for you every day to answer your questions over Facebook Messenger and e-mail!

You can file an application for reservation of our venues after 14th of September. However, at the moment we can only confirm this application under reservation of further measures regarding the coronavirus.
In the event of a cancellation on our part as a result of the corona measures, we cannot be held responsible.
The following conditions are applicable to renting a space at this moment:
  • The Meet & Greet is – in the first instance – reserved for team members of STAN. However, we will take a look at every reservation request to determine what’s possible.
  • The Tarmac is only available for seating events with a maximum of 17 guests.
  • The TAKEOFF_ is only available for seating events with a maximum of 16 guests. Dividing the space in different areas is not possible at this moment.

From the 1st of September on, you can come on in to pick up our little gem at the info desk of STAN at our house GATE15. You can already check the Yellow Pages of the guide online. Click here for all the info about the Student Guide.

StuDay will be StuDays! STAN welcomes you in Antwerp. Not in the traditional way with the StuDay-festival, but with StuDays, the 2020 corona proof special edition. Or loosely translated: numerous events throughout the city of Antwerp during the first days of the academic year.

Keep an eye out on the website of StuDays for the complete program.

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Please contact your school to book an appointment at the office in Deurne.

The Student Services and student counsellors from your educational institution are there for you. Contact your educational institution to make an (telephone or digital) appointment.

The government has not taken specific measures for student accommodation in the context of the corona crisis, which means that you can not terminate your rental agreement early because of the corona crisis. The only legal ground for terminating your contract is stopping your studies at your university or college in Belgium.
You can find more information about your rental agreement on the website of Kotweb.

You can find all the information about living in a student dorm during these days on this Kotweb infopage.

First of all it is important to follow the generally known hygiene precautions:

  • Wash your hands regularly with soap and water (40 to 60 seconds).
  • Keep a distance of 1.5 metres from each other.
  • Try not to touch your face with your hands.
  • Cough or sneeze into your elbow. Or cover your nose and mouth with a disposable tissue when coughing or sneezing, and throw it in the bin immediately. Wash your hands with soap and water afterwards.
  • Isolate yourself if you’re feeling ill and consult a doctor.

In addition we ask you to respect the following specific ‘kot measures’:

  • When using the shared sanitary facilities: wash your hands thoroughly after using the toilet. You preferably do this in your own room where you can use your own soap and towel.
  • When using the shared kitchens: limit cooking and eating together to your own social bubble. Make clear agreements with each other about this. Always keep a safe distance. Wash up everything you use before and after using it with hot water and liquid soap. Limit your use of the kitchen: stay only as long as you need to and only use the kitchen to cook.
  • Do not receive external visitors. If your landlord is planning visits for potential tenants, you are preferably not in your room.
  • If you live in a big student house with separate living units, avoid physical contact with people from other units as much as possible. They live in another bubble.
  • Wear a facemask in the building if you are not sure that you can keep the necessary distance at any time and any place.

Yes. The Flemish government has officialy decided that students in student rooms – who weren’t at their house in April and May – can retrieve their energy and water expenses back from their landlords.

Read all the information on Kotweb.